DESCRIPTION

Comfy and soft feel
Vinyl design
1x1 ribbed cuffs and waistband with spandex
Double-needle stitching throughout
Pill-resistant air jet yarn
Matching drawcord
If you have any questions at all about your order, you can either send me a chat from my site or reply to your order confirmation email. I always try to respond in a timely manner :)

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SHIPPING POLICIES
Production time:

Products: 15-20 business days
Shipping time:

All Over Print, Embroidered apparel and products: 15-20 business days.
Please note that this is a handmade product so it may not be exactly the same as the photo you provide us. The color maybe a little different due to the light or there is not any thread color 100% same as your photo. Hope you under stand.

If you don't have a positive experience for ANY reason, contact us and we will make sure that ALL your concerns are addressed and you leave 100% satisfied and smiling

We have 24/7 Ticket and Email Support. Please contact us via e-mail or our contact form if you need assistance we're here for you.

E-mail：custom-good@outlook.com

4 GREAT REASONS TO BUY FROM US

SHIPPING INFO

FREE shipping on orders over $79.99+

At custom-good, we value each and every single customer. Our top priority is making sure the items get delivered to our customer as soon as possible. Normally you will receive your order in 7-25 business days from the date that it is placed. 

PROCESSING

Please allow us to take 3-10 days to process your order. And We will arrange the shipment one by one according to the order time.

Please note that holidays & weekends are not included.

SHIPPING

If you choose Standard Shipping, it will take approximately 15-17 business days to reach destination countries.

If you choose Priority Shipping, it will take approximately 12-14 business days to reach destination countries.

Once your order is shipped out, Notification email with International e-packet tracking number will be sent to you.

Please note: Total Delivery Time = Processing Time + Shipping Time

DELIVERY

If you want to track your order, you can click on the 'track your order' or get in contact with us:custom-good@outlook.com

SHIPPING DELAYS

Shipping time is estimated and commences from the date of shipping, rather than the date of order, and may take longer than expected date due to invalid address, customs clearance procedures or other causes.

Note: If you Have not seen the delivery information when you click the order tracking link, please don’t worry! Sometimes, the package goes from our transfer point to the shipper’s first scan at one of its destinations, there may be 24 hours delay in viewing the tracking progress.

FAQ

Q: Why didn’t I receive an Order Confirmation email?

A:

If you do not receive the order confirmation message within a few minutes of your purchase, please check your Junk or Spam E-mail folder just in case the information was delivered there instead of your inbox. If your confirmation didn’t arrive to either place, please contact Customer Service at custom-good@outlook.com.

Q: Are the colours on the site accurate?

A:

The photos on the site are as accurate as possible. However, the actual colour of your order may vary slightly due to different monitor settings. Please contact our Customer Service team(Email: custom-good@outlook.com) with any questions.

Q: How much does delivery cost?

A:

Delivery(15-25 business days) is FREE on any order over $79.99 (before taxes) . 

Q: How do I track my order?

A:

To view the status of your order, simply log in to your custom-good.com account and click "My Orders." Then, select the order number you want to review. Your Delivery confirmation will be emailed to you within 7 days of your scheduled delivery. If you have any questions, contact our Customer Service team at custom-good@outlook.com.

Q: Can I cancel my order?

A:

Orders can be cancelled as long as they haven't already been shipped. To cancel, please contact our Customer Service team(Email: custom-good@outlook.com). In some cases, there may be a restocking fee or delivery fee if the order is canceled after it has already been picked up for delivery.

Q: Can I change item/color /pattern after an order is placed?
A:

If you want to make a change, please get in touch with Customer Service(Email: custom-good@outlook.com) as soon as possible as our orders do ship quickly. If your items have been sent out, then you can’t change; if your items haven’t, we will help you to change.

Q: How long will it take for my order to arrive?

A:

The time for delivery is divided into two parts:

• Processing time: Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 3-5 days after the order is placed.
• Shipping time: This refers to the time it takes for items to be shipped from our fulfillment centerto the destination. International delivery usually takes about 10–20 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving from the warehouse,it usually takes 15- 20 days to arrive at their destination but may take longer from time to time.

Q: What if I receive a wrong order or item?

A:

If incorrect items are delivered or your order is incomplete, contact us and we will make it right. Customer Service: custom-good@outlook.com

Q: What if my item arrived broken/damaged?

A:

If your item arrives damaged, please contact Customer Service(Email: custom-good@outlook.com) within 30 days and we will either replace the item or give partial refund.

Q: WHAT IF I DON’T WANT MY ITEM FOR ANY OTHER REASON THAN DAMAGED?/CAN I RETURN SOMETHING IF I DON'T LIKE IT?

A:

Not completely satisfied? We accept the return of item(s) within 30 days of delivery. Please note, customer is responsible for return shipping fees.

NON-RETURNABLE ITEMS:

• Custom made or Special Order items
• Items without original conditions

Q: How long does it take for a refund to show up on my credit card?

A:

After we receive the returned goods, it takes 3-5 business days to finish transfer, and it needs 5-15 business days (not including weekends and holidays) to be credited back to your card. If you still don’t get it, please contact issuing bank for information first.  For assistance, contact Customer Service.